Instructions for Using Zoom Captions

When joining one of IIRRM’s livestream seminars, you may have the ability to view closed captions during live or recorded sessions. You can also choose to translate captions into your preferred language.

The languages available for translation are listed here: Zoom translated captions language list.

Zoom captions and translations are automatically generated and depend on many variables, so may not be fully accurate. Additional information from Zoom, including mobile instructions, is available here.


Live Sessions

To translate closed captions during a live session, join the Zoom meeting using the link you received from IIRRM or through the IIRRM portal.

Step 1: Turn on captions

Within the Zoom application, locate the Zoom menu at the bottom of your screen. Select “Show Captions.”

Zoom toolbar showing the Show Captions button
Select “Show Captions” from the Zoom toolbar.

If “Show Captions” does not appear on your screen, you may first need to select “More” or the three dots from the Zoom menu, then choose “Show Captions.”

Zoom toolbar showing the More menu option
If needed, select “More” or the three dots first.
Zoom menu showing Show Captions option
Then select “Show Captions.”

Step 2: Enable translation

Next, a pop-up window will appear. Select “Enable Translation.”

Zoom caption settings showing Enable Translation
Select “Enable Translation.”

Step 3: Choose your preferred language

You can now select the translation language of your choice from the dropdown menu and click “Save.” The captions will then appear in your preferred language.

Example of translated captions in Zoom
Example of translated captions appearing in Zoom.

Step 4: Show both original and translated captions

You can also choose to see both the English captions and the translated captions at the same time. Click the arrow next to “Hide Captions” and select “Show original and translated.”

Zoom option to show original and translated captions
Select “Show original and translated” to view both caption languages.

The translated captions will appear in orange, and the English captions will appear in white.